Articles

 I mistyped the domain name when registering. Can you issue a refund?

Unfortunately, domain name registrations or renewals are not refundable.You can try to sell the...

 I tried to register/renew a domain name, but the order failed. What should I do?

Our system will try to re-process your order and add/update the domain name in your account. In...

 I paid for a transfer, but the transfer was unsuccessful. Can I get a refund?

If the domain transfer failed the money should be refunded to your WebSkrill account funds...

 How can I renew my domain?

You can renew your domain at any time through your WebSkrill control panel. In order to renew...

 Do you email notices about pending domain expirations?

Yes, we do. Our system automatically sends out renewal notices beginning 30 days prior to the...

 How can I renew my expired domain?

Once the domain is expired it disappears from your list of domains. However, you can still...

 I receive “Banned domain removed from cart” error message when trying to register a domain name. What do I do?

Your domain is not banned, it simply contains a string of letters that is banned in our system....

 What does the "Invalid domain contacts" registration error mean?

"Invalid domain contacts" registration error means that some data entered for registrant,...

 What is the ICANN fee?

ICANN (the Internet Corporation for Assigned Names and Numbers) charges a mandatory annual fee of...

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