When you are transferring a .com, .net, .org, .info, or .biz domain registration from one registrar to another, there are specific steps you will need to take to prepare your domain. Below are the details to prepare your domain for transfer with your current registrar and then submit the transfer request with WebSkrill.
More details on the transfer process and on how to move from a specific registrar can be found here.
Steps to move your domain registration to WebSkrill:
1. Verify that the domain name is eligible for transfer
To make sure your domain name can be transferred, log in to your current registrar and check the following:
• The initial registration of the domain name was at least 60 days ago
• The domain has been with your current registrar for at least 60 days.
• The domain name is not on hold with your current registrar
2. Prepare your domain for transfer:
• Disable Whois privacy protection tool or Private Registration for your domain
• Verify you have access to the email within the domain’s WHOIS Administrative contact
• Unlock your domain – remove the registrar lock you may have set for added security
• Obtain the EPP code (transfer authorization code) from the current registrar
3. Submit your transfer through your Namecheap account
• Once logged in, select Domains from the top menu and select Transfer a Domain
• Enter your domain name & EPP code separated by a comma. Example: domainname.com,E9R7;P402*4HS73
• Click “Start Transfer” and WebSkrill’s system will verify the domain is ready for transfer and return the results.
• Click “Add to Cart”
• Enter any coupon codes you may have and click “Apply”
• Proceed to Checkout
4. Check your email for the verification request.
The email will be sent to the Administrative contact on your domain’s WHOIS. It is sent from info@transfer-approval.com email address. This may take a few hours to arrive (and please be sure check your spam folders just in case). If you have not received this within a few hours of your initial request, please contact support for assistance.
You can check on the status of your transfer at any time from within your account under Domains > Manage Transfers
Avoiding possible payment issues during a promotion:
If you follow the steps above, your transfer should be processed within just a few days. However, if you are preparing for a promotion, we recommend you take a few extra moments to check your payment options. The details below will assist you in getting the transfer initiated quickly, within the special, and without errors.
Have funds available within your account
For best chances of getting into a promotion, especially one that has a time or usage limit, make sure your payment method will not give you any issues. Having the funds in your account is the best possible option. You can add funds to your account at any time. This will allow you to bypass any third party payment systems or bank errors on credit cards when completing your purchase.
To add funds to your account: Go to My Account > Add Funds.
DON'T forget to add an additional $0.18 ICANN fee for each com and net domain.
Have a credit card saved within your account settings:
If you prefer not to add funds to your account, we recommend you have a saved credit card within your account settings. You can do this at our Manage Payment Methods page.
More details on domain preparation & what can cause a transfer to fail:
There are a few things that will cause a domain transfer to fail. If you have followed the preparation steps, you have eliminated the majority of these possibilities. The information below will help you understand why you will take each of these steps:
Domain is not more than 60 days old or has been transferred within the last 60 days:
Per ICANN regulations, a domain that has been newly registered or transferred from one registrar to another within the last 60 days is not eligible for transfer.
The domain is locked or on hold with the current registrar:
Most domains will have a Registrar Lock in place for added security. We recommend you leave these in place unless you are transferring a domain from one registrar to another. You should have access to remove these directly within your account at your registrar. If you do not, contact their help department for assistance.
If the domain has a hold in place, it will be reflected in the domain status when you do a WHOIS lookup. These are usually put in place at either the registry or registrar level. You will not have direct access to remove these and will need to contact the loosing registrar for assistance in removing.
Issues with your WHOIS contact information or not receiving the email for verification of the transfer.
Each domain transfer you initiate will require you to verify the transfer. In most cases this verification is completed by clicking a link within an email. This email is sent to the WHOIS contact email. Take a moment to make sure you have access to the registrant and administrative email address.
Note: Some registrars consider any changes to the Registrant contact information to be an "internal transfer" and may reject any transfer requests for 60 days after changes to the Registrant contact information. If your current WHOIS information is not correct, check with your current registrar’s Terms and Conditions to see if updating your Registrant contact details are considered an internal transfer.
Please contact our support staff with any questions you may have. We are here for you 24x7.
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